Shipping policy
We source raw materials from different global locations which may affect delivery times.
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods or product launches, processing times may be slightly longer.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
United States
Standard Shipping: 3–14 business days
International Shipping
Standard International Shipping: 7–21 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
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Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment.
Please allow 24–48 hours for tracking information to update.
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Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact the shipping carrier first using your tracking number.
If you still need assistance, contact us at:
Email: wazsy@yahoo.com
We will work with the carrier to help resolve the issue.
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Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
If you notice a mistake in your address, contact us immediately before the order ships.
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International Orders & Customs
International orders may be subject to customs duties, taxes, or import fees once the shipment reaches your country.
These charges are the responsibility of the customer.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with:
• Your order number
• Photos of the item
• Description of the issue
We will arrange a replacement or solution as quickly as possible.
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Contact Us
If you have any questions about shipping, please contact us:
Email: wazsy@yahoo.com